Terms of Service

1. Careers Map – online career transformation programme, website terms and conditions of registration

The Careers Map, Career Transformation website at https://www.careersmap.com.au is owned and operated by Team GLATZ (ABN 31 154 009 622).

By clicking “I accept”, you agree to be personally bound by these terms and conditions, whether for yourself or on behalf of a minor (as determined by the jurisdiction in which you reside). By clicking “I accept”, you represent and warrant that you are at least 18 years old (or the age of majority in your jurisdiction, if it is not 18), and if you are registering on behalf of a minor, that you are their legal guardian.

These terms apply to the use of the Website, including the use of the information services provided through the Website. You may also be required to accept additional end-user license terms to use related mobile applications.

Upon registration as a member, you will be provided with a password and account. You must not disclose them to anyone else or allow anyone else to use your account and password. You are entirely responsible for any access to your account, and acknowledge that any access to or use of your account by means of the password associated with that account is deemed to be access or use by you. This includes any purchases made through your account. You agree to pay for our services in the manner specified on the Website.

Careers Map offers various types of membership programs with a one-off fee. For example:
The programme membership covers a subscription of three months. Once this subscription expires, your membership will cease to be accessible.

2. Payment and Refunds

Orders are subject to acceptance by us. Acceptance (or rejection) of an order will be notified to you as part of the ordering procedure. Acceptance and continued access to our service is always subject to full payment first being made by you. For the removal of doubt, by placing an order, you make an offer to purchase the online career programme that consists of FIVE Master Classes, workbooks for each module and a collection of bonus videos.

We expect that we will use a payment gateway or a similar service for most financial transactions. Subscriptions purchased through a mobile application will be facilitated through the relevant app marketplace payment platform. You agree that we will not be held liable for any loss you incur arising from your use of any payment method unless caused by our fraud or the fraud of our employees. Careers Map will not be responsible for any dishonor fees or other actions of your payment provider. We reserve the right to suspend or terminate your subscription to our service if your payment is not paid in full.

Our online career programme fee and other charges are in AUD and are GST inclusive. The receipt of payment that we issue to you will be a tax invoice in accordance with applicable legislative requirements relating to GST. In the case of subscriptions purchased through a mobile application, an invoice may be issued by the relevant app marketplace provider, such as Apple.

When purchasing from TEAM GLATZ Pty Ltd, your financial details are passed through a secure server using the latest 256-bit SSL (secure sockets layer) encryption technology. If you have any questions regarding our security policy, please contact chat@careersmap.com.au.
To the extent permitted by law, including subject to any rights you may have under the Australian Consumer Law:

1. All fees are non-refundable
1.1. You provide us with evidence of extenuating circumstances which prevent you from participating in your subscription (which may include illness or compassionate circumstances), and we decide to issue you with a refund in our sole discretion; or
1.2. We agree to issue you with a refund in accordance with clause 12 below.

3. Conditions of use of site

Seek advice from Medical Professional

Your mental health and well-being activity, it is important that before beginning any self-development regime, you consult with your health care professional to ensure that you are mindful of your state of mind and well-being. You should immediately seek medical attention if there are any unanticipated changes to your mental health and well-being condition at any time.

No information contained in the Website is intended to be used as mental health, well-being or medical advice and the Website is not intended to be used to diagnose, treat, cure or prevent any medical condition (including any mental health conditions) or for any therapeutic purposes. Before relying on the information on the Website, you should carefully evaluate the accuracy and relevance of the information for their purposes and obtain appropriate professional medical advice.

You must consult a qualified medical professional if you have any questions concerning your medical condition or injury.

Our Service

Our service shall be delivered as described from time to time on our website. You acknowledge and understand that access to any specific trainer mentioned in the Website, including Lisa Glatz, in person, or online is not guaranteed.

Information Provided on Website

All information provided by us on the Website is provided in good faith. We derive our information from sources which we believe to be accurate and up to date as at the date of publication. We may update any information at any time but you acknowledge that the information on the Website may not be the most current knowledge. In addition, to the extent permitted by law, we do not make any representations or warranties that any information we provide is reliable, accurate or complete and we make no guarantees of any specific result from use of this Website or the information service provided through it. To the extent permitted by law, we are not liable for any loss arising from any action taken or reliance by you on any information or material available on the Website.

Career Maps includes experts on career and coaching. Our experts may receive requests from members about that member’s specific circumstances. Our experts may provide career, work situational recommendations and education. They do not offer or provide professional mental health, employee assistance advice, and may refer the member to certain third-party resources. Any referrals to official bodies are not intended to be and should not be construed as an endorsement, promotion or recommendation by Careers Map.

Recommendations and test results on the Website

Certain parts of the Website may provide recommendations and test results based on the input and data that you provide. These recommendations and test results generated by the Website are generic automated responses that are pre-programmed, and they do not take into account any other factors that may be relevant to you. They are provided for your general information purposes only, and are not medical or professional opinion or advice. You must not rely on these recommendations and test results, and you should seek professional advice from mental health and healthcare professionals. To the extent permitted by law, we are not liable or responsible for any recommendations and test results generated by use of the Website.

Quality of the Website

We do not promise that the Website will be error-free or uninterrupted. The Website and its content are delivered on an “as-is” and “as available” basis. We cannot ensure that files you download from the Site will be free of viruses or contamination or destructive features. Receipt of emails or other Internet-based communications such as Linked-In from us cannot be guaranteed. The delivery of video messages is dependent upon third-party providers and therefore outside of our control. Low internet connection speeds and/or older operating systems and/or browsers may result in slower page load times and an inability to view videos on the website.

Third-Party Content

We do not accept responsibility for any loss or damage, however, caused (including through negligence), which you may directly or indirectly suffer in connection with or arising from the products or services including acts, omissions and conduct of any third party users of the Website, other members, other contributors to the Website, and advertisers or sponsors. We are not responsible for the products, services, advice, information, actions or failure to act of any third parties referenced on the Website (including User Content of other users of the Website referred to below). Where the information made available over the Website contains opinions or judgments of third parties (including advertisers), we do not purport to endorse the contents of that opinion or advice, nor do we guarantee the accuracy or completeness of that content, and we will not accept liability for loss or damage arising from your reliance upon any information obtained through this service. It remains your responsibility to evaluate the accuracy, completeness and usefulness of any such information.

Without limiting the foregoing, you may report the misconduct of users and/or third party advertisers, service and/or product providers referenced on or included in the Website to Program Administrator at chat@careersmap.com.au. We may investigate the claim and take appropriate action, in our sole discretion.

Security of Information

No data transmission over the Internet can be guaranteed as totally secure. While we strive to protect such information, we do not warrant and cannot ensure the security of any information which you transmit to us. Accordingly, any information which you transmit to us is transmitted at your own risk. Nevertheless, once we receive your transmission, we will take reasonable steps to preserve the security of such information.

Consumer rights

Under the Australian Consumer Law we guarantee that the services we supply are provided with due care and skill, are reasonably fit for any specified purpose, and are provided within a reasonable time.

Our goods and services (including, but not limited to, the information services provided through this Website) come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement (or resupply in the case of services) or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced, or the services resupplied, if the goods or services fail to be of acceptable quality and the failure does not amount to a major failure.

Terms Implied by Law

All implied guarantees, warranties and conditions of any kind in connection with the website and its contents or our services are expressly disclaimed. Some laws imply terms and conditions into agreements such as these terms and conditions that cannot be excluded. If we breach a non-excludable term or condition, we will be liable for that breach. However, if we are allowed to limit our liability for that breach under the relevant law, our liability will be limited to

1. If the breach relates to goods, replacing, repairing or supplying goods equivalent to, those goods or paying the cost of replacing or repairing them or acquiring equivalent goods; or
2. If the breach relates to services, re-supplying, or paying the cost of re-supplying, those services

Limitation of liability

Indirect and Consequential Loss

To the extent permitted by law, and without limiting any non-excludable consumer rights you may have, in no event will we (or our employees, agents and subcontractors) be liable to you for indirect, special or incidental, punitive, exemplary or consequential loss, costs, expenses and damages (or any loss of revenue, loss of data, loss of profits or loss of opportunity whether the losses be direct or indirect), suffered or incurred by you and arising out of or in connection with your access to or use of the Website, any linked website, your reliance on any information obtained through the Website or your use of any services on the Website, regardless of whether liability is based on any breach of contract, tort (including negligence) or warranty, arises under the statute, or any other basis of liability.

Total Liability

To the extent permitted by law, our total liability in respect of all claims in connection with these terms and conditions (whether based in negligence or any other tort, contract, statutory liability or otherwise) will be the total sum of all fees paid or payable by you under these terms and conditions up until and including the date the cause of action accrued.

The limitations of liability set out in these terms and conditions do not attempt or purport to exclude liability arising under statute if, and to the extent, such liability cannot be lawfully excluded.

4. Indemnity

You agree to indemnify us and our employees, agents and subcontractors, from and against any third party claims and all losses, expenses, damages and costs (including reasonable legal fees incurred on a solicitor/client basis) suffered or incurred by us, which arises as a result of:

(a) Your breach of these terms and conditions; (b) Your use of, or access to the Website; and (c) Any failure to comply with any law,
except that you are not required to indemnify us for any losses, expenses, damages and costs (including reasonable legal fees incurred on a solicitor/client basis) suffered or incurred to the extent that they were was caused or contributed to by any negligent or wilful act or omission by us.

5. Intellectual property

Unless otherwise indicated and except for any functionalities provided by external websites, copyright in this Website (including its content, materials, workbooks, programme videos, bound videos, books, text, graphics, logos, icons, sound recordings, video, software and advertisements) is owned or licensed by us. Information procured from a third party may be the subject of copyright owned by that third party. All rights are reserved by us.

All names, logos and trademarks on this Website are the property of their respective owners. Nothing on the Website should be interpreted as granting any rights to commercial use or to distribute any names, logos or trademarks, without the express written agreement of the relevant owners.

We grant you a personal, limited, revocable, non-exclusive and non-transferable license to access, view, listen to, use and print this Website and its content solely for your personal, non-commercial purposes and only for those purposes. Otherwise, to the extent allowed by law, no part of this Website may be reproduced, reused, retransmitted, adapted, published, broadcast or distributed without our prior written permission.

The following are examples of conduct that are not authorized by these terms:

1. Sharing the content of this Website or your account with other persons;
2. Publishing or posting any of the content (such as workbooks, videos and programs) on any
other website, including on social media pages or websites;
3. Using the logo or trademarks of this Website, the phrase “Careers Map, Career Online
Programme Transformation” (or anything substantially identical or deceptively similar), Lisa Glatz or her likeness to describe, market, endorse or promote any goods or services (including goods and services such as career plans and personal career coaching services);
4. Registering or maintaining any social media pages or websites that misrepresent or are reasonably likely to misrepresent any affiliation with, or endorsement by, us or Lisa Glatz; and
5. Systematic downloading or “scraping” of the content of the Website.
We may, from time to time, monitor your use of the Website to determine if you are in breach of these terms. Such monitoring may include:
1. The frequency and nature of any downloads; and
2. The time of access and IP addresses used to access the Website.
We may suspend, limit or terminate your access to the Website (at our discretion) if we reasonably suspect, based on the results of such monitoring, that you are in breach of these terms.

8. Linked websites

The Website (or User Content) may reference or link to third-party sites on the internet. We have no control over these sites or the content within them. We cannot, and do not, guarantee, represent or warrant that the content contained in the sites is accurate, legal and/or inoffensive. We do not endorse the content of any third-party site, nor do we warrant that they will not contain viruses or otherwise impact your computer. By using the Website to search for or link to another site, you agree and understand that you will not make any claim against us for any damages or losses, however arising, which results from your use of the link to access another site.

9. Variation

You are bound by the latest version of the applicable Terms and Conditions. We may vary, amend or add to these terms at any time. Where there are material changes to these Terms and Conditions that

could adversely affect you or Careers Map members, we will seek to provide you additional notice to you by way of the email address you have provided to us. Without limiting our right to give notice by any other means, you will be deemed to have:

1. Received notice of such changes when we place a notice on the Website setting out the changes; and
2. Agreed to the terms and conditions as varied the next time you access your account after we publish the notice on the Website.

If you do not agree with the changes, then prior to you accessing your account you may notify us by emailing chat@careersmap.com.au and requesting a pro-rata refund. Where the proposed changes have more than a minor detrimental effect on your circumstances (in our reasonable opinion), we will refund a percentage of your subscription fee calculated by reference to the amount of time remaining on your subscription.

10. Internet safety

This Website seeks to adhere to the “Internet Industry Code of Practice” (“IICP”) available at www.acma.gov.au. In accordance with the obligations on Content Hosts described within the IICP, we:
(1) Encourage you to read the Internet Industry Association’s (IIA) Guide for Internet Users for information about methods of supervising and managing your children’s access to internet content and obtaining Communications Alliance Ltd Family Friends Filters at: https://www.commsalliance.com.au/Activities/ispi/fff.

(2) Notify you that you have a right to make complaints to the Australian Communications and Media Authority about content which you believe may be Prohibited Content or Potential Prohibited Content in accordance with the Classification (Publications, Films and Computer Games) Act 1995 and relevant Classification Guidelines, by visiting www.acma.gov.au;

(3)Encourage you to contact the Program Administrator at chat@careersmap.com.au if you would like to make a complaint about any of the content shown on the Website, or have any queries regarding unsolicited commercial emails (SPAM) received from us, or seek further information regarding the above obligations.
We request the Australian Communications and Media Authority contact the Program Administrator at chat@careersmap.com.au to send any takedown notices.

11. Personal information collection notice

In registering for access or using this Website, you may be required to give us certain personal information in which you have certain rights. Personal information relating to you which we collect, use and disclose may include sensitive information, such as information about your health, your details related to how you pay for our services, your age, height and weight. If you do not provide all of the personal information that we request, then you may not be able to complete the registration process, or we may not be able to provide all or some our services to you.

In addition to any reasons that we may separately notify to you at the time of collection, we collect, use and disclose your personal information for the reasons set out in our Privacy Policy. We usually disclose personal information that we collect on a confidential basis to our contractors and service providers (including financial service providers) so that they can provide services to us (so that we may provide services to you). Unless you ask us not to, we may also use your personal information to send updated information and other promotional material to you.

While we store the majority of the personal information that we collect from you in Australia, we may from time to time store some of the information in a computer server located in the United States.

You consent to your personal information being used and/or disclosed for any reasons given to you by us (at the time of collection) in relation to the use and disclosure of your personal information, including the reasons set out in our Privacy Policy. You also consent to us using and disclosing information about your age, name, address, email as well as to financial service providers to allow processing of your payments.

Our Privacy Policy can be viewed in full here at http://www.careersmap/privacy. The Privacy Policy document contains information about how you may access personal information that we hold about you, and how you may complain about a breach of the privacy laws, and how we will deal with such a complaint.

12. Severance & Termination

Careers Map may in its sole and absolute discretion refuse registration, or suspend or terminate membership at any time and for any reason, subject to a valid pro-rata refund of fees.

If a provision of these terms is void, illegal or unenforceable, it may be severed without affecting the enforceability of the other terms.

13. Survival

The terms underneath the following headings survive the termination and expiry of this agreement: “terms implied by law”, “indirect and consequential loss”, “total liability”, “indemnity”, “intellectual property” and “user-generated content”.

14. Governing law

These terms are governed by the laws in force in New South Wales, Australia. You agree to submit to the non-exclusive jurisdiction of the courts of that jurisdiction, and courts hearing appeals from those courts.